Aguilar v. Crescent View South Inc. et al.

In this case plaintiff denies signing any arbitration agreement. (See Aguilar Decl., ¶¶ 5, 7.) However, between the original and supplemental Perkins declarations, sufficient evidence is submitted to show that only plaintiff could have electronically signed the arbitration policy. (See Espejo v. Southern California Permanente Medical Group (2016) 246 Cal.App.4th 1047, 1062.) While the court finds that there is an agreement to arbitrate (even if forced upon plaintiff as a condition of continued employment), the motion will be denied because defendants have waived the right to compel arbitration.

“On petition of a party to an arbitration agreement alleging the existence of a written agreement to arbitrate a controversy and that a party to the agreement refuses to arbitrate that controversy, the court shall order the petitioner and the respondent to arbitrate the controversy if it determines that an agreement to arbitrate the controversy exists, unless it determines that ... the right to compel arbitration has been waived by the petitioner ....” (Code Civ. Proc., § 1281.2, subd. (a).) “To establish waiver under generally applicable contract law, the party opposing enforcement of a contractual agreement must prove by clear and convincing evidence that the waiving party knew of the 9 contractual right and intentionally relinquished or abandoned it.” (Quach v.

California Commerce Club, Inc. (2024) 16 Cal.5th 562, 584.) The waiving party's knowledge of the right may be actual or constructive. (ibid., citing Outboard Marine Corp. v. Superior Court (1975) 52 Cal.App.3d 30, 41.)

Intentional relinquishment or abandonment of the right to arbitrate may be express or implied. (Quach, supra, 16 Cal.5th at pp. 569, 584.) Express intentional relinquishment or abandonment may be shown by “evidence of words expressing an intent to relinquish the right.” (Id. at p. 584.) Implied intentional relinquishment or abandonment may be shown by “conduct [including litigating the case in a judicial forum] that is so inconsistent with an intent to enforce the contractual right [to arbitrate] as to lead a reasonable fact finder to conclude that the party had abandoned it.” (Ibid.; see generally Waller v. Truck Ins. Exchange, Inc. (1995) 11 Cal.4th 1, 31 [looking to conduct is appropriate in assessing waiver].)

In analyzing waiver, the following factors may be relevant: “ ““(1) whether the party's actions are inconsistent with the right to arbitrate; (2) whether “the litigation machinery has been substantially invoked” and the parties “were well into preparation of a lawsuit” before the party notified the opposing party of an intent to arbitrate; (3) whether a party either requested arbitration enforcement close to the trial date or delayed for a long period before seeking a stay; (4) whether a defendant seeking arbitration filed a counterclaim without asking for a stay of the proceedings; and (5) “whether important intervening steps [e.g., taking advantage of judicial discovery procedures not available in arbitration] had taken place.” ”” ” (Id. at p. 573, quoting St. Agnes Med. Ctr. v. PacifiCare of Calif. (2003) 31 Cal.4th 1187, 1196.)

The court finds that these factors favor finding that defendants waived the right to compel arbitration. Thirteen months passed between plaintiff’s filing of the Complaint and defendants’ filing of the motion to compel arbitration. Defendants assert that they did not learn of the existence of the agreement to arbitrate because it was stored in a separate electronic onboarding and acknowledgment repository rather than in the personnel file initially gathered for this litigation. Even if defense counsel were not immediately and initially aware of the arbitration agreement, one of the first things any employment defense counsel would do is inquire about the existence of an arbitration agreement.

And defendants’ personnel would certainly know of the arbitration policy and practice, which appears ubiquitous for all employees, and should have communicated that to counsel if arbitration was something the employers wanted to pursue. The employee handbooks produced by defendants in this litigation set forth an arbitration policy and sample arbitration agreement which employees are required to sign annually. (Plaintiff’s Exhs. 4, 5.) LLAC Chief HR Officer Perkins attested that CVS presented all new hires with form arbitration agreements through an online onboarding process.

The new hire accessed the onboarding documents via a password, then electronically signed a variety of new-hire forms, including the arbitration agreement. The arbitration agreements were stored in a separate onboarding repository apart from the employee’s personnel file. (Perkins Decl., ¶ 10.) Perkins had access to this repository and knew where to search for any signed arbitration agreements. (Perkins Decl., ¶¶ 2-3.) Despite this access and ability, Perkins did not search for the signed agreement signed by plaintiff Hoskins until November 2025. (Perkins Decl., ¶ 11.)

The court finds that defendants at the very least had constructive knowledge of the arbitration agreement all along.

Moreover, defendants engaged in significant litigation activity in this court before moving to compel arbitration. Defendants answered the complaint, and participated in discovery and motion practice regarding discovery disputes. Defendants stated their preference for a jury trial on their case management conference statement filed on June 25, 2025. On that filing defendants left the box blank for indicating it was “willing to participate” in arbitration, and represented that the only motion it intended to file was “a “dispositive motion,” “discovery motions,” and “a mental examination.” (Plaintiff’s Exh. 11.) At the conference, defendants agreed to the March 22, 2027 trial date. (Plaintiff’s Exh. 13.)

Defendants actively engaged in discovery, produced hundreds of pages of documents, obtained discovery responses and document production from plaintiff, met and conferred with plaintiff’s counsel about discovery disputes, attended two Pre-Trial Discovery Conferences, and entered into a Stipulation and Order to be bound by this court’s proceedings. (Fox Decl., ¶¶ 10-15.) And even after the purported discovery of the arbitration agreement in November 2025, defendants waited another four months to file a motion to compel arbitration. The court finds that defendants, through their litigation conduct in this judicial forum, waived the right to compel arbitration.

It is unnecessary to address plaintiff’s other arguments against compelling arbitration. However, the court notes that all evidentiary objections are overruled.

Pursuant to California Rules of Court, rule 3.1312(a), and Code of Civil Procedure section 1019.5, subdivision (a), no further written order is necessary. The minute order adopting this tentative ruling will serve as the order of the court and service by the clerk will constitute notice of the order.

Tentative Ruling

Issued By: SMC on 7/29/26. (Judge’s initials) (Date)

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