Texas Utilities Code

§ 17.154 — NOTICE

UT § 17.154Title 2. PUBLIC UTILITY REGULATORY ACT · Part A. PROVISIONS APPLICABLE TO ALL UTILITIES · Ch. 17. CUSTOMER PROTECTION · Art. D. PROTECTION AGAINST UNAUTHORIZED CHARGES

Statute text

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(a)A billing utility shall provide notice of a customer's rights under this section in the manner prescribed by the commission.

(b)Notice of a customer's rights must be provided by mail to each residential and retail business customer within 60 days of the effective date of this section or by inclusion in the publication of the telephone directory next following the effective date of this section. In addition, each billing utility shall send the notice to new customers at the time service is initiated or to any customer at that customer's request.

Legislative history

Added by Acts 1999, 76th Leg., ch. 1579, Sec. 3, eff. Aug. 30, 1999.