Texas Occupations Code

§ 51.255 — STATISTICAL ANALYSIS OF COMPLAINTS

OC § 51.255Title 2. GENERAL PROVISIONS RELATING TO LICENSING · Ch. 51. TEXAS DEPARTMENT OF LICENSING AND REGULATION · Art. E. PUBLIC INTEREST INFORMATION AND COMPLAINT PROCEDURES

Statute text

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(a)The department shall make available on the department's Internet website a statistical analysis of the complaints received by the department.

(b)The analysis under this section must include aggregate information on the number, source, type, and disposition of complaints received during the preceding state fiscal year and must include, as applicable, the following information for each program regulated by the department:

(1)the number of license holders;

(2)the number of complaints received against license holders;

(3)the number of complaints resolved and the manner in which they were resolved, including:

(A)the number of complaints dismissed and the reasons for dismissal;

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Legislative history

Added by Acts 2021, 87th Leg., R.S., Ch. 663 (H.B. 1560), Sec. 1.08, eff. September 1, 2021.