Texas Occupations Code

§ 507.204 — GENERAL RULES REGARDING COMPLAINT INVESTIGATION

OC § 507.204Title 3. HEALTH PROFESSIONS · Part I. REGULATION OF PSYCHOLOGY AND COUNSELING · Ch. 507. TEXAS BEHAVIORAL HEALTH EXECUTIVE COUNCIL · Art. E. PUBLIC INTEREST INFORMATION AND COMPLAINT PROCEDURES

Statute text

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(a)The executive council shall adopt rules concerning the investigation of a complaint filed with the executive council. The rules adopted under this section must:

(1)distinguish between categories of complaints;

(2)ensure that a complaint is not dismissed without appropriate consideration;

(3)require that the executive council be advised of a complaint that is dismissed and that a letter be sent to the person who filed the complaint explaining the action taken on the complaint;

(4)ensure that the person who files a complaint has an opportunity to explain the allegations made in the complaint; and

(5)prescribe guidelines concerning the categories of complaints that require the use of a private investigator and prescribe the procedures for the executive council to obtain the services of a private investigator.

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Legislative history

Added by Acts 2019, 86th Leg., R.S., Ch. 768 (H.B. 1501), Sec. 1.001, eff. September 1, 2019.