Texas Occupations Code

§ 201.205 — GENERAL RULES REGARDING COMPLAINT INVESTIGATION AND DISPOSITION

OC § 201.205Title 3. HEALTH PROFESSIONS · Part C. OTHER PROFESSIONS PERFORMING MEDICAL PROCEDURES · Ch. 201. CHIROPRACTORS · Art. E. PUBLIC INTEREST INFORMATION AND COMPLAINT PROCEDURES

Statute text

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(a)The board shall adopt rules concerning the investigation of a complaint filed with the board. The rules adopted under this section must:

(1)distinguish between categories of complaints;

(2)require the board to prioritize complaints for purposes of determining the order in which they are investigated, taking into account the seriousness of the allegations made in a complaint and the length of time a complaint has been pending;

(3)ensure that a complaint is not dismissed without appropriate consideration;

(4)require that the board be advised of a complaint that is dismissed and that a letter be sent to the person who filed the complaint explaining the action taken on the complaint;

(5)ensure that the person who filed the complaint has the opportunity to explain the allegations made in the complaint; and

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Legislative history

Acts 2005, 79th Leg., Ch. 1020 (H.B. 972), Sec. 11, eff. September 1, 2005.