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Texas Occupations Code

§ 154.056 — GENERAL RULES REGARDING COMPLAINT INVESTIGATION; DISPOSITION

OC § 154.056Title 3. HEALTH PROFESSIONS · Part B. PHYSICIANS · Ch. 154. PUBLIC INTEREST INFORMATION AND COMPLAINT PROCEDURES · Art. B. COMPLAINT PROCEDURES

Statute text

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(a)The board shall adopt rules concerning the investigation and review of a complaint filed with the board. The rules adopted under this section must:
(1)distinguish among categories of complaints and give priority to complaints that involve sexual misconduct, quality of care, and impaired physician issues;
(2)ensure that a complaint is not dismissed without appropriate consideration;
(3)require that the board be advised of the dismissal of a complaint and that a letter be sent to the person who filed the complaint and to the physician who was the subject of the complaint explaining the action taken on the complaint;
(4)ensure that a person who files a complaint has an opportunity to explain the allegations made in the complaint;
(5)prescribe guidelines concerning the categories of complaints that require the use of a private investigator and the procedures for the board to obtain the services of a private investigator;

Legislative history

Acts 2005, 79th Leg., Ch. 269 (S.B. 419), Sec. 1.17, eff. September 1, 2005. Acts 2023, 88th Leg., R.S., Ch. 827 (H.B. 1998), Sec. 5, eff. September 1, 2023.