Texas Insurance Code

§ 751.003 — DEFINITIONS

IN § 751.003Title 5. PROTECTION OF CONSUMER INTERESTS · Part G. REGULATION OF INSURER MARKET CONDUCT · Ch. 751. MARKET CONDUCT SURVEILLANCE · Art. A. GENERAL PROVISIONS

Statute text

View on source

(a)In this chapter:

(1)"Complaint" means a written or documented oral communication, the primary intent of which is to express a grievance or an expression of dissatisfaction.

(2)"Desk examination" means a targeted examination conducted by an examiner at a location other than an insurer's premises. The term includes an examination performed at the department's offices during which the insurer provides requested documents for department review by hard copy or by microfiche, disk, or other electronic media.

(3)"Market analysis" means a process under which market conduct surveillance personnel collect and analyze information from filed schedules, surveys, required reports, and other sources as necessary to:

(A)develop a baseline understanding of the marketplace; and

(B)identify insurer patterns or practices that:

…

Legislative history

Added by Acts 2005, 79th Leg., Ch. 291 (S.B. 14), Sec. 3, eff. September 1, 2005.