Texas Insurance Code

§ 521.102 — HEALTH MAINTENANCE ORGANIZATION OR INSURER TOLL-FREE NUMBER FOR INFORMATION AND COMPLAINTS

IN § 521.102Title 5. PROTECTION OF CONSUMER INTERESTS · Part B. CONSUMER SERVICE PROVISIONS · Ch. 521. CONSUMER INFORMATION AND COMPLAINTS · Art. C. HEALTH MAINTENANCE ORGANIZATION OR INSURER TOLL-FREE NUMBER FOR INFORMATION AND COMPLAINTS

Statute text

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A health maintenance organization or insurer shall maintain a toll-free telephone number to:

(1)provide information concerning evidences of coverage or policies issued by the health maintenance organization or insurer; and

(2)receive complaints from enrollees or policyholders.

Legislative history

Added by Acts 2003, 78th Leg., ch. 1274, Sec. 2, eff. April 1, 2005.