Texas Human Resources Code

§ 48.159 — INTERNAL REVIEW OF DEPARTMENT INVESTIGATION

HR § 48.159Title 2. HUMAN SERVICES AND PROTECTIVE SERVICES IN GENERAL · Part D. DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES; CHILD WELFARE AND PROTECTIVE SERVICES · Ch. 48. INVESTIGATIONS AND PROTECTIVE SERVICES FOR ELDERLY PERSONS AND PERSONS WITH DISABILITIES · Art. D. INVESTIGATIONS BY ALL AGENCIES

Statute text

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The department shall establish procedures for conducting an internal review of completed investigations conducted by the department under this chapter to:

(1)determine whether information obtained during the intake process was sufficient and accurate;

(2)assess whether telephone calls were appropriately routed;

(3)assess whether investigations were appropriately classified and prioritized;

(4)evaluate the case reports for any special issues or requirements;

(5)assess whether appropriate law enforcement agencies were notified of any suspected criminal conduct; and

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Legislative history

Added by Acts 2005, 79th Leg., Ch. 268 (S.B. 6), Sec. 2.13, eff. September 1, 2005.