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Texas Human Resources Code

§ 101A.257 — INVESTIGATIONS

HR § 101A.257Title 6. SERVICES FOR THE ELDERLY · Ch. 101A. STATE SERVICES FOR THE AGING · Art. F. OFFICE OF STATE LONG-TERM CARE OMBUDSMAN

Statute text

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(a)The office shall have access to residents and shall, in accordance with commission rules, investigate and resolve complaints made by or on behalf of residents.
(b)The state long-term care ombudsman shall ensure that each ombudsman designated under Section 101A.255 who investigates complaints has received proper training and has been approved by the office as qualified to investigate complaints.
(c)The office shall investigate a grievance made against a representative in accordance with commission rules and inform the person who made the grievance of the outcome of the investigation when the investigation is concluded.
(d)A long-term care facility shall cooperate with an investigation conducted by the state long-term care ombudsman or a representative, including an ombudsman designated under Section 101A.255. Added by Acts 2015, 84th Leg., R.S., Ch. 1 (S.B. 219), Sec. 4.361, eff. April 2, 2015. Amended by:

Legislative history

Acts 2017, 85th Leg., R.S., Ch. 900 (H.B. 3564), Sec. 1, eff. September 1, 2017.

Source: Texas Human Resources Code § 101A.257 from the Texas Constitution and Statutes (Texas Legislature) (public record). DecisionDepot is for informational use only and is not legal advice — verify against the official source before relying on this text.