Texas Finance Code

§ 15.4081 — COMPLAINT TRACKING; ANNUAL STATISTICAL ANALYSIS

FI § 15.4081Title 2. FINANCIAL REGULATORY AGENCIES · Ch. 15. CREDIT UNION COMMISSION AND DEPARTMENT · Art. E. POWERS AND DUTIES OF COMMISSION AND COMMISSIONER

Statute text

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(a)To help identify and address regulatory issues and constraints, the department shall track all phases of the complaint and enforcement processes, including the receipt, investigation, and disposition of complaints. The department shall maintain the following information for each complaint:

(1)the basis for the complaint;

(2)the origin of the complaint, including whether the complaint was issued from:

(A)another regulatory agency;

(B)a credit union member;

(C)a credit union employee;

…

Legislative history

Added by Acts 2021, 87th Leg., R.S., Ch. 300 (S.B. 707), Sec. 5, eff. September 1, 2021.