Texas Business & Commerce Code

§ 541.055 — METHODS FOR SUBMITTING CONSUMER REQUESTS

BC § 541.055Title 11. PERSONAL IDENTITY INFORMATION · Part C. CONSUMER DATA PROTECTION · Ch. 541. CONSUMER DATA PROTECTION · Art. B. CONSUMER'S RIGHTS

Statute text

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(a)A controller shall establish two or more secure and reliable methods to enable consumers to submit a request to exercise their consumer rights under this chapter. The methods must take into account:

(1)the ways in which consumers normally interact with the controller;

(2)the necessity for secure and reliable communications of those requests; and

(3)the ability of the controller to authenticate the identity of the consumer making the request.

(b)A controller may not require a consumer to create a new account to exercise the consumer's rights under this subchapter but may require a consumer to use an existing account.

(c)Except as provided by Subsection (d), if the controller maintains an Internet website, the controller must provide a mechanism on the website for consumers to submit requests for information required to be disclosed under this chapter.

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Legislative history

Added by Acts 2023, 88th Leg., R.S., Ch. 995 (H.B. 4), Sec. 2, eff. July 1, 2024.