Texas Business & Commerce Code

§ 120.101 — COMPLAINT SYSTEM

BC § 120.101Title 5. REGULATION OF BUSINESSES AND SERVICES · Part C. BUSINESS OPERATIONS · Ch. 120. SOCIAL MEDIA PLATFORMS · Art. C. COMPLAINT PROCEDURES

Statute text

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A social media platform shall provide an easily accessible complaint system to enable a user to submit a complaint in good faith and track the status of the complaint, including a complaint regarding:

(1)illegal content or activity;

(2)explicit deep fake material; or

(3)a decision made by the social media platform to remove content posted by the user. Added by Acts 2021, 87th Leg., 2nd C.S., Ch. 3 (H.B. 20), Sec. 2, eff. December 2, 2021. Amended by:

Legislative history

Acts 2025, 89th Leg., R.S., Ch. 749 (H.B. 3133), Sec. 2, eff. September 1, 2025.