Texas Agriculture Code

§ 12A.051 — INFORMATION REGARDING COMPLAINTS AND ENFORCEMENT PROCESS

AG § 12A.051Title 2. DEPARTMENT OF AGRICULTURE · Ch. 12A. GENERAL LICENSING PROVISIONS · Art. B. PUBLIC INTEREST INFORMATION AND COMPLAINT PROCEDURES

Statute text

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(a)The department shall:

(1)inform applicants, license holders, and the public on the department's Internet website, in department brochures, and on any other available information resource about the department's enforcement process, including each step in the complaint investigation and resolution process, from initial filing through final appeal, and the opportunity to request an informal settlement conference; and

(2)inform license holders that a license holder may obtain information about a complaint made against the license holder and may obtain on request a copy of the complaint file.

(b)Except as provided by Subsection (d), the department shall provide to a license holder against whom a complaint has been filed:

(1)the allegations made against the license holder in the complaint; and

(2)on the license holder's request, any information obtained by the department in its investigation of the complaint.

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Legislative history

Added by Acts 2009, 81st Leg., R.S., Ch. 506 (S.B. 1016), Sec. 6.03, eff. September 1, 2009.