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Florida Florida Statutes

§ 110.1082 — Telephone voice mail systems and telephone menu options systems

FS § 110.1082Ch. 110

Statute text

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(1)No state employee shall utilize a voice mail system when the employee is at his or her regularly assigned work station where his or her telephone is functional and available for use, unless:(a) The device is in use, and/or;
(b)Such voice mail system alerts the caller to, and provides the caller with access to a nonelectronic attendant; or
(c)Such voice mail system automatically transfers the caller to a nonelectronic attendant.
(2)Telephone menu options systems used by state agencies, departments, or other state government units will alert the caller to, and provide the caller with access to, a nonelectronic attendant.
(3)Agency heads will ensure compliance with the provisions of this section.

Legislative history

s. 3, ch. 99-255.