California Welfare and Institutions Code

§ 14042.2

WIC § 14042.2 Effective Jan 1, 2020Div. 9 · Part 3 · Ch. 7 · Art. 1

Statute text

(a)The Legislature finds and declares the following:

(1)The Medi-Cal Managed Care Ombudsman helps resolve issues between Medi-Cal managed care members and health plans, assists members with managed care related questions and problems, and answers questions from members.

(2)A pattern of inquiries, complaints, and grievances may be indicators of systemic problems regarding coverage and problems with access to care and warrant consideration.

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Legislative history

Added by renumbering Section 14043.1 (as added by Stats. 2017, Ch. 52, Sec. 23) by Stats. 2019, Ch. 497, Sec. 320. (AB 991) Effective January 1, 2020.