California Public Utilities Code

§ 311.4

PUC § 311.4 Effective Jan 1, 2016Div. 1 · Part 1 · Ch. 2

Statute text

(a)On or after July 1, 2001, the commission shall establish procedures to permit the submission of informal complaints through electronic means in accordance with this section.

(b)On or before January 1, 2002, the commission shall provide on its Internet Web site the means by which consumers may submit informal complaints through electronic means.

(c)For the purpose of this section, “electronic means” includes, but shall not be limited to, email or the Internet, or both.

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Legislative history

Amended by Stats. 2015, Ch. 612, Sec. 5. (SB 697) Effective January 1, 2016.