California Public Contract Code

§ 10299.5

PCC § 10299.5 Effective Jan 1, 2025Div. 2 · Part 2 · Ch. 2 · Art. 2

Statute text

(a)(1) On and after January 1, 2025, subject to limited exceptions as set forth in subdivision (d), each state agency that enters into a contract with a private entity solely for call center work to provide public or customer service for that state agency or another state agency shall provide a report to the department that contains all of the information set forth in paragraph (2).

(2)The number of total jobs and the overall percentage that shall be located within the state, as well as the number and percentage of jobs that shall be located in any other state or states as well as identifying the state and type of jobs located in those states.

(b)If the contract is solely for overflow, emergency, or other contingency, the information described in paragraph (2) of subdivision (a) shall be provided in addition to the terms of contingency.

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Legislative history

Added by Stats. 2024, Ch. 697, Sec. 1. (AB 2068) Effective January 1, 2025.