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California Military and Veterans Code

§ 827

MVC § 827 Effective Jan 1, 2025Div. 4 · Ch. 3.3
(a)A qualified customer may apply for and shall receive shutoff protection from a service provider for a period of 180 days. The service provider may grant extensions after the initial 180-day period.
(b)A qualified customer may apply for shutoff protection for utility service by notifying the service provider that they are in need of assistance because of a reduction in household income as the result of a member of a qualified household being called to active duty status in the military.
(c)Notification of the need for assistance shall be submitted in writing and accompanied by a copy of the activation or deployment order of a service member that specifies the duration of the active duty status. The written notification shall also include self-certification that the qualified household of the qualified customer will be occupied by the qualified customer’s legal dependent or dependents during the duration of the shutoff protection period.

Legislative history

Amended by Stats. 2024, Ch. 129, Sec. 68. (SB 1097) Effective January 1, 2025.

Source: California Military and Veterans Code § 827 from the California Legislative Information (public record). DecisionDepot is for informational use only and is not legal advice — verify against the official source before relying on this text.