California Government Code

§ 53054.1

GOV § 53054.1 Effective Jan 1, 1993Div. 2 · Title 5 · Part 1 · Ch. 1 · Art. 3.5

Statute text

The Legislature finds and declares all of the following:

(a)In an unregulated environment, customers of cable and video providers should get their money’s worth for the service they subscribe to, and one way to ensure this is to encourage that customer service standards be established and that customers be informed to those standards.

(b)Cable television and video providers have made efforts to provide high-quality service to their customers. Cable television and video providers should continue to establish standards for customer service so as to further the development of high-quality customer service.

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Legislative history

Added by Stats. 1992, Ch. 262, Sec. 1. Effective January 1, 1993.