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California Financial Code

§ 2107

FIN § 2107 Effective Jan 1, 2022Div. 1.2 · Ch. 6

Statute text

View on leginfo.ca.gov
(a)A licensee shall prominently display on its internet website a toll-free telephone number through which a customer may contact the licensee for customer service issues and receive live customer assistance.
(b)The telephone line shall be operative at least 10 hours per day, Monday through Friday, excluding federal holidays.
(c)This section shall become operative on July 1, 2022.

Legislative history

Added by Stats. 2021, Ch. 453, Sec. 2. (AB 1320) Effective January 1, 2022. Operative July 1, 2022, by its own provisions.

Source: California Financial Code § 2107 from the California Legislative Information (public record). DecisionDepot is for informational use only and is not legal advice — verify against the official source before relying on this text.