Rent Board, Evictions & Buyouts

Tenderloin · Notices regarding an emergency water shut off were distributed to residents advising there would be no water service from 10:00am to 4:00pm. it is now 6:00pm and water service has not been restored. customer cannot reach management to resolve this issue., Active

Western Addition · Occupancy limit 450sq ft stuio apt with 4 adults and 2 minors, Active

West of Twin Peaks · Residential building issue - illegal construction - no permit or exceeds permit scope (311 sr 101004192765), Active

South of Market · Construction outside of property, brick fell off a shared wall almost hitting me. (311 sr 101004195943), Active

South of Market · Date last observed: 04-jun-26; floor: 8th; exact location: main bldg; building type: residence/dwelling insects/rodents; ; additional information: so many flies and fruit flies on a sticky trap, resident put their own sticky traps ;, Active

Sunset/Parkside · Date last observed: 04-jun-26; time last observed: 24/7; floor: front exte; unit: front wind; exact location: main bldg; building type: residence/dwelling work beyond scope of permit; ; additional information: work has been done not according to permit or beyond to permit scope: front window is not comply with 201907186313, it is plastic not aluminum ;, Active

Russian Hill · Customer states that they're changing the roof and they don't have a permit. the neighbors in the area wanted to find out when they will finish the job. (311 sr 101004193319), Active

Tenderloin · Customer is reporting that there is a hazardous smell/stench coming from another resident (named amanda) of this sro. there is a lingering stench in the toilet right after this person uses it. customer has already emailed the management about it. she states that the janitor cleans up everyday, but is not enough. she states that this smell is hazardous., Active

Potrero Hill · Possible work beyond approved scope: to ensure that they have built to the scope of work for approved and issued permits no. 202508153176, 202507251606, 202503192585 and 202308043774. architect, cary bernstein, told me and the neighbors that the building would not have a height above the apartment building across the street. this proved to be absolutely false. after the fact, what was not known to me or the neighbors, is that a bulky roof deck with a pony wall, high solar panels, and deck railings was being built above what we had seen in any of the plans. this is obstructive, unsightly, bulky, and inhibits me from a quiet enjoyment of my backyard. please see the plans attached that i, as well as my neighbors, saw. now, it is the last straw as a 10¿ canopy structure is being installed on top of the roof deck. i never saw any drawings that indicated this. if so, i would have immediately objected. please see the attached guidelines for roof decks (which i¿m sure you¿ve seen many times), Active

Presidio Heights · Damaged retaining wall in rear yard., Active

Sunset/Parkside · General maintenance; smoke/co affidavit due., Active

Tenderloin · Date last observed: 04-jun-26; exact location: main bldg; building type: residence/dwelling insects/rodents; mold;, Active

Hayes Valley · Date last observed: 04-jun-26; time last observed: 1230; exact location: main bldg; building type: other broken sewer; plumbing leak; ; additional information: i manage the neighboring property at 957 hayes. they have a broken sewer line that's been leaking onto my property for weeks. my attempts to get in touch with the owners have gone unanswered ;, Active

Bayview Hunters Point · Strong mold smell upstairs, downstairs and bathroom, Active

Bayview Hunters Point · Resident had a flood in their unit for 52 minutes on easter sunday which was april 5th. the fire dept came out had to shut off the water to the entire building, but now resident would like the unit checked for black mold as well as for the issues created by the leak, the floor boards are raised in the kitchen, there is also 2 holes in the wall in the bathroom and they also had personal property damage. please send an inspector., Active

Mission · Back door is broken., Active

Outer Mission · Stove top doesn't work. garbage area on the 2nd floor being block by wood pallets., Active

Western Addition · No heat in entire building for days., Active

Bernal Heights · Date last observed: 04-jun-26; time last observed: 12pm; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; ; additional information: verify that work happening at this property is per approved plans and building permits. it appears that the front wall, roof, and rear walls have all been removed. this appears to be a demolition, not an alteration. ;, Active

Tenderloin · Handicap chairs not functioning more than 3 years, 3rd floor garbage chute is not working so garbages are pilling up, 1st community bathroom not flushing, 3rd floor bathroom faucets not working, sometimes not flushing, floor tiles decks to access pools are broken and people tripping, tiles at jacuzzi also broken and mold/sea moss, emergency shutoff button for tempture control for pools is uncovered and exposed, management neglects chemical reading for pools, Active

Haight Ashbury · Construction starting at 630 for around a week. (311 sr 101004192570), Active

Glen Park · Caller is reporting there was construction done at the location on the public street at the location work has been done by 2579 dimond st caller reporting is blocking access to there property and would like the city to remove it, also blocking access for dpw to do there sewer work at the location, also public safety response is also blocked at location. (311 sr 101004193628), Active

Tenderloin · Date last observed: 04-jun-26; exact location: main bldg; building type: residence/dwelling disabled acc: restrooms; ; additional information: no bars (for holding) in the bathroom, and the hand held shower head was replaced by a fixed one that cannot be removed which is an issue for the tenant who is a person with a disability and showers sitting down ;, Active

Mission · Date last observed: 04-jun-26; time last observed: 9:00am; exact location: main bldg; building type: residence/dwelling exposed wiring; abandoned/derelict structure; vacant structure; other building; ; additional information: squatters have broken lock to front temporary door and are in vacant home. graffiti on exterior of temporary wall. no construction work has been done in last few weeks. squatters have pulled illegal power from building and are running power tools outside.;, Not Active

Castro/Upper Market · Date last observed: 01-jun-26; exact location: main bldg; building type: residence/dwelling work w/o permit; ; additional information: new roofing, trim around windows, fence, cement.;, Active

Nob Hill · Emergency exit door leading to the fella pl. alley on the 2nd floor has been damaged for the past few months. the arm of the door was damaged and now the door its self hanging off. it was first reported on april 8th to property manager and as of today june 4th it has not been repaired., Active

Nob Hill · The common-area carpets are very dirty and have not been deep cleaned for almost two years. my initial complaint was about eight months ago. at that time, management promised to replace the carpet within 2¿3 months, but it has now been 8 months and there is still no timeline and conditions are unsanitary.they are also refusing to clean the carpets in the meantime., Active

Sunset/Parkside · No violations observed; affidavits received., Not Active

Sunset/Parkside · No violations; affidavits received., Not Active

Mission · Transferred from sr 101004113312, customer spoke with dbi inspector, laura torres who confirmed that there was no permit but that construction would be allowed to continue without the permit and without issuing a citation. inspector told customer that after they got the permit the complaint was closed. customer is complaining that the complaint was closed without any penalty and that there was clearly non-permitted electrical work being done and that the inspector said that it was out of her jurisdiction to inspect. customer would like to submit this complaint regarding non-electrical work. customer has dated photographs of the electrical work. (311 sr 101004195155), Active

Potrero Hill · Date last observed: 02-jun-26; time last observed: 10am; floor: basement; exact location: main bldg; building type: both work beyond scope of permit; ; additional information: jackhammering of the concrete slab was observed on site. this work appears to involve possible foundation-related work, which does not appear to be included in the approved permit scope per permit #202503061721;, Active

Castro/Upper Market · Date last observed: 04-jun-26; time last observed: 4:30pm; floor: sloped fro; exact location: main bldg; building type: residence/dwelling structural problems; work being done in dangerous manner; other building; ; additional information: sequential permitting well beyond 311 notification for work at front yard including numerous structural retaining walls. contractor has c-27 license # 1038752 and is not licensed to construct structural walls. sound of stone cutting exceeds 90db. hazardous work site with loose plastic covering at grade. ;, Active

Outer Mission · Water and mold intrusion in feb 2024 - over 75 % of home had to be replaced, and also in basement. would like to have the home retested believes there are still mold spores in the air.. customer had breathing issues, and kids had skin issues that arose - had to throw away lots of items.. customer begged the owner to do proper fogging.. repairs were done.. but air issue is still a concern.., Active

West of Twin Peaks · Residential building issue - illegal construction - no permit or exceeds permit scope (311 sr 101004192765), Active

Inner Sunset · Routine inspection of the common areas no violations observed; affidavits due., Active

South of Market · Construction outside of property, brick fell off a shared wall almost hitting me. (311 sr 101004195943), Active

Nob Hill · Date last observed: 14-may-26; exact location: main bldg; building type: residence/dwelling insects/rodents; ; additional information: we live on the third floor of the apartment complex. we first messaged our building manager on may 14th. no exterminator has come and done anything. we keep finding mice poop even though the kitchen is clean and there is no food around. the building manager and the landlord are both aware of these conditions and nothing has been done and there is still mice.;, Active

Tenderloin · Date last observed: 04-jun-26; time last observed: 06/04/2026; floor: 3; unit: 305; exact location: main bldg; building type: residence/dwelling insects/rodents; ; additional information: i notified the property management company months ago and they haven't done anything about it.;, Not Active

Outer Richmond · Date last observed: 28-may-26; time last observed: 11:00am; floor: 1st floor; unit: golden edg; exact location: main bldg; building type: commercial/business water intrusion; plumbing leak; leaking ceiling; water entering building; ; additional information: ground-floor commercial food business (golden edge pizza). on 5/28/2026, dirty water with sewage-like odor leaked from the ceiling into the store, affecting prep/front counter areas and causing standing water in the basement. the problem appears related to plumbing/drain/sewer conditions from upper floors, not rain. this property has had recurring water intrusion issues for years. san francisco dph inspected and directed the business to remain self-closed until necessary repairs are made. landlord has been notified multiple times, but the problem has not been adequately corrected. request inspection for water intrusion, leaking ceiling, plumbing failure, and any related code violations.;, Active

South of Market · Caller reporting that their landlord changed the door lock because they thought caller moved out.caller was gone for only 1 day when he discovered this., Active

Portola · Residential building issue - illegal construction - no permit or exceeds permit scope (311 sr 101004192744), Active

Presidio Heights · Damaged retaining wall in rear yard., Active

Mission · Floor and ceiling have not repaired after fire. smelling smoke, garbage not cleaned up. owner put builder's paper for repair on the floor, but not work has done so far., Active

Marina · The project's contractor for this location has erected scaffolding on our property in our driveway, in our window well, and even on our roof at 2938 laguna st. we were only informed about the need for scaffolding in the driveway and were told that it would be there for a couple of weeks (which has now been several months). no mention was made of the need for scaffolding in the window well or on the roof. both our units were flooded during last thursday's (5/28/26) storm as the contractor was negligent in cleaning up their debris and plastic from their job clogged our roof drain which resulted in flooding in both the upper and lower units. we have notified the property owner but he has no response. i provided photos of our roof and samples of the damage to our interiors. please let me know if you need anything else., Active

Mission · building section, 278123rd street, active

Mission · interior surfaces section, a) repair/seal hole in wall at back of cabinet below kitchen sink. there is an opening at the back of the cabinet where plumbing connections are. this type of opening may serve as an entrance or harborage for rodents/pests. b) repair damaged wall in bathroom behind door and next to bathtub corner., active

Sunset/Parkside · building section, repair all damaged or missing fire resistive ceiling surfaces including at: 1) stairway skylight 2) tradesmans alley 3) garage repairs must provide one hour fire resistance typically done with 5/8" type x drywall. edges, fastener heads, and all ceiling and wall penetrations must be fire taped or sealed with fire foam or caulking., active

Inner Sunset · building section, at the time of re-inspection the property owner or agent must demonstrate the workability of the fire escape ladder(s) or provide written documentation from a qualified service company or contractor stating that all parts are in good working order., active

Mission · security requirements section, repair/replace door in kitchen leading to closet where heater is located. at time of inspection, door was broken off its hinges., active

Sunset/Parkside · building section, violations cited are located in the common areas only., active

Mission · interior surfaces section, hallway carpet of unit is covered in protective paper with no work ongoing. remove paper and repair/replace carpet. carpet is ripped in spots and stained in others especially at area leading to bathroom there are stains, carpet appears threadbare, and carpet is torn at threshold to bathroom. repair/replace floor covering so that floor is smooth, cleanable, and does not present a tripping hazard., active

Mission · smoke detection section, no functioning smoke detectors observed at time of inspection. hallway detector not working and no detector observed in sleeping room. provide one smoke detector/alarm in each sleeping room and each hallway that leads directly to sleeping rooms., active

Sunset/Parkside · interior surfaces section, paint the repaired ceiling at the stairway skylight., active

Inner Sunset · building section, an onsite reinspection is not needed to clear this notice. submit the completed affidavits to the inspector., active

Mission · sanitation section, cockroaches are present. have licensed pest control company treat the building in approved manner so that cockroaches are eliminated. provide documentation/maintenance schedule from pest control company at time of reinspection. seal any openings in floors, walls and ceiling of the building that are greater than 1/4 inch., active

Sunset/Parkside · building section, a smoke & carbon monoxide alarm affidavit is due for this property. install the required alarms and submit the completed affidavit to the housing inspector at stephen.mungovan@sfgov.org or to the housing inspection division of the department of building inspection. a smoke/carbon alarm affidavit has been included in this mailing., active

Inner Sunset · building section, an onsite reinspection is not needed to clear this notice. no violations were observed at the time of inspection. submit the completed section 604 and smoke/co alarm affidavits along with a copy of the annual fire escape certification by 8/6/26. contact the inspector if unable to complete by this date., active