Cooper v. Optum Services CA2/1
Filed 12/22/25 Cooper v. Optum Services CA2/1 NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.
IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
SECOND APPELLATE DISTRICT
DIVISION ONE
TAWANA JEAN COOPER, B345296
Plaintiff and Appellant, (Los Angeles County Super. Ct. No. 24NWCV02923) v.
OPTUM SERVICES, INC., et al.,
Defendants and Respondents.
APPEAL from an order of the Superior Court of Los Angeles County, Raul A. Sahagun, Judge. Affirmed with directions. Tawana Jean Cooper, in pro. per., for Plaintiff and Appellant. Jackson Lewis, Ellen E. Cohen, Erica T. Khaine and Dylan B. Carp for Defendants and Respondents. ____________________
Plaintiff and appellant Tawana Jean Cooper challenges the trial court’s order dismissing with prejudice the complaint she filed against her former employer, defendant and respondent OptumRx, Inc. (OptumRx), as well as its corporate affiliates, defendants and respondents Optum Services, Inc. and United Healthcare Services, Inc. We affirm the order for the reasons we explain below. FACTS AND PRIOR PROCEEDINGS Cooper alleges she was employed as a pharmacy customer service representative for OptumRx from December 2019 until she was terminated in April 2021. She filed suit in Orange County Superior Court in January 2022 alleging 10 causes of action, including employment discrimination on the basis of race, age, and disability, as well as wrongful termination.1 The defendants moved to compel arbitration. They claimed that when Cooper was hired, she signed an agreement to arbitrate all employment-related disputes. The Orange County Superior Court denied the motion without prejudice, finding the defendants had failed to produce sufficient evidence that Cooper signed the agreement. The defendants filed a renewed motion accompanied by additional evidence that Cooper had indeed signed an arbitration agreement, and in January 2023, the court granted the motion. Despite the court’s ruling, neither party filed a demand for arbitration for the following 18 months. At an alternative dispute resolution review hearing in August 2024, after Cooper
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